Business Analyst

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Job Description

Major Responsibilities:

• Analyzing the needs of the customers to find solutions to address their problems.
• Organizing the Product Backlog based on the prioritization provided by the Product Manager.
• Collaborate with the Product Manager building User Stories according to the requirements and making sure that they meet the acceptance criteria.
• Suggest and improve requirements by working with the Product Manager and stakeholders with an understanding of the scope.
• Solicit feedback from user communities to help inform the project team.
• Work with product teams to collaborate, review, and deliver high quality applications
• Participate as an integral and enthusiastic part of the team, exhibiting ownership, follow-through, initiative, awareness, and effective communication with peers and management.
• Work with the team around a cohesive product roadmap

Minor Responsibilities:

• Interact with user support personnel to identify areas in need of improvement
• Use existing analytics and suggest new analytics to help identify high impact changes
• Analyze software and performance requirements by consulting with the product team
• Effectively document and communicate insights and plans to cross-functional team members and leadership
• Participate in regular project status, planning, partnership, and strategic meetings
• Be available to travel to meet with the larger development team at least once per year
• Be available to travel biannually to the Language Technology Conference
• Participate in professional conferences and meetings

Requirements

• A servant heart attitude
• Demonstrated experience with hosted and cloud based solutions.
• Demonstrated experience with the design and implementation of APIs
• Demonstrated experience managing multiple websites
• Demonstrated skills in software development and algorithms
• Demonstrated passion for programming and solving complex problems
• Good interpersonal skills of communication
• Good organizational skills
• The ability to quickly analyze and learn a large existing codebase
• The ability to make decisions in a timely manner
• The ability to generate multiple solutions to the problem
• The ability to quickly pick up technical concepts
• The ability to work both with a team and independently, and to multitask effectively

Education & Experience

Business Analysts should have experience in business analysis and a good understanding of the software development lifecycle. Preferred experience includes: Bachelor's/Master's degree in/or equivalent experience in business analysis or equivalent work experience preferred, but we care more for a heart and mind that are always learning.

Training

Will complete the initial IT Software Department training program and relevant portions of IT Orientation.